Q: What is Constella?

A: Constella is a creative hub where imagination becomes reality. We combine AI-powered design, 3D printing, and collaborations with talented makers to deliver unique digital and physical products.

Q: What kind of products and services do you offer?

A: Our offerings span:

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  AI-driven artwork & branding assets (logos, visuals, digital designs).
  
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  3D printed items and custom physical products.
  
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  Print-on-demand merchandise (apparel, mugs, posters, etc.).
  
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  Creative cake toppers and edible decorations, produced in collaboration with a skilled cake baker.

Q: Can I request custom designs or products?

A: Absolutely! Whether it’s a bespoke logo, a personalised 3D print, or a tailored cake topper, we’re here to create something unique for you.

Q: How does the design process work?

A: You share your ideas or requirements, and we’ll use a mix of technology and artistry to bring them to life—digital or physical.

Q: What types of 3D printed products do you make?

A: We produce small-scale creative and functional items, from decorative pieces to practical everyday products. We’re expanding this range as we grow.

Q: Can I order a one-off prototype or small batch?

A: Yes—Constella specialises in one-offs, prototypes, and short runs. Perfect for creators, startups, or anyone testing an idea.

Q: Do you really make cake decorations?

A: Yes! We’ve teamed up with a skilled cake baker to produce edible cake toppers and custom decorations, ideal for birthdays, weddings, and special events.

Q: Are the cake toppers safe to eat?

A: Absolutely. All edible products are made with food-safe materials and processes, handled by our professional baking partner.

Q: Can I request custom designs for cake toppers?

A: Definitely! We can design toppers to match your theme, colours, or personal message.

Q: Where do you ship to?

A: We deliver worldwide. Print-on-demand products are shipped directly from our global partners. 3D printed items and cake toppers may have location-based restrictions—check product details for specifics.

Q: How long does delivery take?

A: Times vary by product:

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  Print-on-demand: usually 7–14 business days.
  
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  3D printed products: typically 5–10 business days (plus shipping).
  
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  Cake toppers: depend on freshness and handling requirements (often 3–7 business days in the UK).
  

Q: What is your return policy?

A: For physical goods:

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  Print-on-demand items: returns only if damaged, defective, or incorrect.
  
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  3D printed items: returns on defective products only (as they’re made to order).
  
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  Cake toppers: edible products are non-returnable unless damaged in transit.
  

Q: What should I do if my order arrives damaged?

A: Contact us within 14 days of delivery with photos, and we’ll work quickly to resolve the issue.

Q: Can I collaborate with Constella?

A: Yes! We love partnering with creators, bakers, brands, and innovators. If you’ve got an idea or product that fits our theme of imagination and creativity, let’s talk.

Q: Do you work with businesses as well as individuals?

A: Absolutely. We cater to entrepreneurs, startups, event planners, and anyone with a creative project or product need.

Q: How do I contact you?

A: You can reach us through our Contact page or email at support@[yourdomain].com.

Q: Where can I follow Constella?

A: Find us on [Instagram], [Facebook], [TikTok], and [LinkedIn] for updates, launches, and inspiration.